ACTIVENet Update

We are upgrading our department’s ACTIVENet system on Dec. 9. ACTIVENet is where residents sign up to register for classes and camps and rent event venues. While residents won’t see many changes to how they use ACTIVENet, the upgrade will improve the department’s processes and make it easier to implement upgrades in the future.

ACTIVENet will be switched over to the new system on Dec. 9. If you used ACTIVENet in 2025, your account information will transfer over. This means that if you registered for a class, workshop or summer camp, rented an event space or visited an outdoor pool in 2025, then your information will be in ACTIVENet.

All class registrations and rental venue bookings already made in ACTIVENet will not be affected.

If you have not used ACTIVENet in 2025, you will need to create a new account when you log in.

All users will need to update their passwords for the new ACTIVENet. You can do this when you log into ACTIVENet for the first time after the change. For questions, contact your local community center.

Next Steps

On or after Tuesday, Dec. 9, go to the new ACTIVENet website.

If you used ACTIVENet in 2025, you will need to update your password.

If you have not used ACTIVENet in 2025, you will need to create a new account.

Put in your username, and click Forgot Password. If the system recognizes your login name, you will be directed to change your password. If the system does not recognize your login name, you will need to create a new account.

Frequently Asked Questions

When does the new ACTIVENet switch over?

The new ACTIVENet will be available starting on Tuesday, Dec. 9. It will not be available until that date.

What do I need to do to access the new ACTIVENet?

Go to the new ACTIVENet website. If you used ACTIVENet in 2025, you will just need to sign up for a new password. If you do not use ACTIVENet in 2025, then you will need to create a new account.

How do I know if my account was transferred to the new ACTIVENet?

if you used ACTIVENet in 2025, then your account was imported to the new site. If you never had an online login or password, you still will not have an online login or password.

How do I create a new password if my account was imported?

What is the new ACTIVENet website?

It will be posted on Dec. 9. It is still at the same link as before: https://anc.apm.activecommunities.com/columbusrecparks/home?onlineSiteId=0&locale=en-US&from_original_cui=true

Why did Columbus Recreation and Parks Department update ACTIVENet?

To clean up the data in ActiveNET and to update our process to be more efficient, we needed to strip down our old database and create a new one. This process should be much more efficient for our customers.

Will I be able to see classes I took previously or event venues I previously rented?

No, you will not be able to see classes you took previously or event venues you previously rented with this new update for ACTIVENet.

I am renting a rental venue in 2026, but I don’t see it in this new version of ACTIVENet. What is going on?

Don’t worry – all class registrations and rental venue bookings already made in ACTIVENet will not be affected. Your rental venue bookings and class registrations are still there.

I have questions – who do I contact for help?

Contact your local community center for help if you have questions. If you need help beyond that, you can reach out to our Customer Service team.

ACTIVENet Update